1. Information We Collect
We collect the following types of information:
- Account Information: Email address, name, and password (hashed) when you register.
- Uploaded Content: Face photos and outfit reference images you upload for image generation.
- Generated Content: AI-generated images created through the Service.
- Usage Data: Generation history, credit usage, and basic analytics.
- Payment Information: Processed securely through our payment provider. We do not store credit card details.
2. How We Use Your Information
Your information is used to:
- Provide the image generation service
- Process your payments and manage your credits
- Maintain and improve the Service
- Send transactional emails (account confirmations, generation results)
- Respond to support inquiries
3. Data Storage & Security
All data is encrypted in transit (TLS/SSL) and at rest. Uploaded face photos are processed for image generation and may be stored temporarily. Generated images are stored in your account history. We use industry-standard security measures to protect your data, including encrypted databases and secure cloud infrastructure.
4. Third-Party Services
We use the following third-party services to provide the Service:
- AI Image Generation: Third-party AI models process your prompts and reference images to generate content.
- Cloud Hosting: Our infrastructure is hosted on secure cloud platforms.
- Payment Processing: Payments are handled by PCI-compliant payment processors.
We do not sell your personal information to third parties. Data shared with third-party services is limited to what is necessary to provide the Service.
5. Cookies
We use essential cookies to maintain your session and authenticate your account. We do not use tracking cookies or third-party advertising cookies.
6. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your personal data ("right to be forgotten").
- Portability: Request your data in a portable format.
- Objection: Object to certain types of processing.
To exercise any of these rights, contact us at the email below.
7. Data Retention
Account data is retained as long as your account is active. Generated images are stored in your history until you delete them or your account. Upon account deletion, all personal data is permanently removed within 30 days.
8. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact
For privacy-related inquiries, please contact us at support@contelio.app.